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Orphans in Need is looking to employ proactive, professional and highly motivated individuals to fulfil their potential within our small, dynamic team. We currently have a vacancy at our office in Bradford.

Supporter Relations Officer – Outbound Specialist

Salary £18,500 – £20,000 depending on experience)
Employment Type Full Time / Perm
Location Bradford
Application Deadline: 23/03/2022

Are you an excellent communicator with a proven background in customer care? Are you passionate about working for a great cause and driven to help raise vital funds?

Orphans in Need are looking for a Supporter Relations Officer to lead our outbound campaigns as well as deliver day to day support to our Supporter Relations functions.

The Supporter Relations Officer – Outbound Specialist role will focus on building excellent relationships with our donors with a view to driving income for the organization. This role will primarily involve conducting outbound phone calls to our existing donors to engage them with other ways to support OiN, as well as to thank donors, offer feedback and improve the overall donations experience. You’ll be a key player in enhancing the relationships between donors and Orphans in Need and increasing donor value at every possible stage.

As well as conducting outbound activity, this role will support the inbound officers at peak times. As OiN are a relatively small organization, a degree of flexibility should be expected in duties to meet all reasonable requirements of the organization. 

To apply for this role or for more information, please email [email protected]

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Outbound Specialist - Job Description

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